英语商务信函道歉信范文
道歉言语行为在社会生活中是一种极为常见的言语行为， 你知道
英语的商务道歉信函该怎么写吗 ?今天橙子在这里为大家介绍英语商
务信函道歉信饭范文，欢迎大家阅读 !
商务信函范文英语道歉篇一
Dear Mr. Grison
Thank you for your letter of 6 May 20xx concerning the
faulty tableware.
I am extremely sorry to learn that the delivery you took
on 2 April was of poor quality. This was due to our faulty
packing machine. We now have it repaired and we will replace
the faulty delivery free of charge within three days.
We have been supplying you for five years and we will
replace the faulty delivery free of charge within three days.
We have been supplying you for five years and you have
always been one of our excellent customers. Therefore, I
greatly regret the inconvenience it has caused and would like
to offer my sincere apologies. I can assure you that such
occasion will not occur and our supplies in the future will
again be of our usual high standards.
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I hope that you can use our company as your supplier in the
future.
Your sincerely
商务信函范文英语道歉篇二
Dear Mr. Sation
With reference to your letter dated 3rd May 20xx, I am
writing to apologies for the mistake we made.
The mistake was made because our computer broke down on 29
April. I can assure you we will send the cheque of $200 to you in two days. We will offer you 20% discount for you next stay.
Please accept our apologies for the inconvenience this
error has caused you and we look forward to meeting you again. Your sincerely
商务信函范文英语道歉篇三
Dear Mr. Clinton
Thank you for your letter of 9 May 20xx concerning faulty goods purchased in our store in London.
I am very sorry indeed that you were not satisfied with the pencils that you bought from our store.
Our company in always trying to improve the quality of its merchandise and we are very unhappy when one of our products
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does not give satisfaction. In fact, this was due to the
breakdown of our packing machine.
In the meantime I regret the disappointment you were caused.
As a gesture of goodwill, I have pleasure in refunding the cost
of the pencils. And enclose a gift voucher that you can use in
our London branch.
Thank you for bringing this matter to our attention. I hope any further purchases you many make at our stores will be up to our usual high standards
Yours sincerely
Paul Harvey
Customer Relations.
商务信函范文英语道歉篇四
Dear Sir or Madam,
Thank you for letter of 5 May 20xx.
I must apologies for the delay in replying to your letter
of 15 April. Unfortunately some members of our staff have
recently been off sick. This, at a time when several of our
employees take their annual leave, has resulted in unavoidable
delays in replying to letters.
I enclose the price list of our company as requested and
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look forward to hearing from you.
Your sincerely
商务信函范文英语道歉篇五
Dear Mr. Harrison,
Thank you for your telephone call of 18 May 20xx.
I am extremely sorry for the delay in sending the sample
shirt to you. It was late because David Murray, our Production
Manager, has been sick for three weeks. The sample, is now on
its way and you should get the sample within three days.
I apologies again for the delay and I hope the sample will
meet with your satisfaction.
Your sincerely
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